Frequently Asked Questions

Here you'll find all information about our shipping policy, return policy and privacy policy.

Please contact us if you have more questions.

Shipping policy

Orders are processed within 3 to 7 business days. Shipping times vary depending on the destination country. The customer will receive a tracking number once the order has been shipped.

Return policy

Returns are accepted on products only in case of damage during shipping, with photographic evidence, within the first 5 days of receiving the product.

Privacy policy

Customers' personal information will be used exclusively to process orders and improve the shopping experience. No information is shared with third parties.